Privacy Policy

Last updated: January 2025

1. Information We Collect

We collect information you provide directly to us and information automatically collected when you use RiskMate.

  • Account Information: Name, email address, and password when you create an account
  • Job Data: Client names, addresses, job types, risk factors, and mitigation checklists you create
  • Payment Information: Processed securely through Stripe or Whop (we do not store credit card details)
  • Usage Data: How you interact with the service, features used, and analytics data
  • Device Information: IP address, browser type, and device identifiers collected automatically

2. How We Use Your Information

We use the information we collect to:

  • Generate risk assessment reports and PDF documents
  • Manage your account and provide customer support
  • Process payments and manage subscriptions
  • Send service-related notifications and updates
  • Improve RiskMate's features and user experience
  • Detect and prevent fraud or abuse
  • Comply with legal obligations

3. Data Sharing

We do not sell your personal data. We may share your information with:

  • Service Providers: Supabase (database and authentication), Stripe or Whop (payments), and hosting providers necessary to operate the platform
  • Legal Requirements: When required by law, court order, or to protect our rights and safety
  • Business Transfers: In connection with a merger, acquisition, or sale of assets (with notice to users)

4. Data Storage & Security

All data is stored securely using Supabase servers with industry-standard security measures:

  • SSL/TLS encryption for data in transit
  • Encrypted storage for data at rest
  • Access controls and authentication requirements
  • Regular security audits and monitoring

While we implement strong security measures, no system is 100% secure. You are responsible for keeping your account password confidential.

5. Cookies & Analytics

We use cookies and similar technologies to:

  • Maintain your session and authentication state
  • Analyze usage patterns (via PostHog or similar analytics tools)
  • Improve service functionality

You can disable cookies through your browser settings, though this may affect service functionality.

6. Data Retention

We retain your personal data for as long as your account is active or as needed to provide services. After account deletion, we may retain certain data for legal compliance or legitimate business purposes.

7. Your Rights (GDPR / CCPA)

Depending on your location, you may have the right to:

  • Access: Request a copy of your personal data
  • Correction: Update or correct inaccurate information
  • Deletion: Request deletion of your data
  • Portability: Receive your data in a portable format
  • Opt-Out: Opt out of certain data processing activities

To exercise these rights, contact us at privacy@riskmate.com

8. Children's Privacy

RiskMate is not intended for users under 18 years of age. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of changes by posting the new policy on this page and updating the "Last updated" date. Continued use of RiskMate after changes constitutes acceptance.

10. Contact Us

For questions about this Privacy Policy or to exercise your rights, contact us:

Email: privacy@riskmate.com
Built in North America